What is the K9 crystal?
What is the difference between 2D and 3D image?
How long does it take to fulfill the engraving service?
What is laser?
Do you provide free shipping?
Is CubeCrystal.com safe for online ordering?
What is the requirements for my picture?
Do you provide any discount price if I buy a cube and the light together?
Do you provide wholesale price for a reseller or volume discount for a large purchase?
What is the K9 crystal?
Optic K9 grade crystal is known as the most perfect crystal and is the whitest crystal. Optic K9 grade crystal must not have any imperfections that could cause a low quality product. CubeCrystal.com offers the highest quality optic K9 grade crystal and therefore the resulting product are of the highest quality. K9 Crystals are high quality crystals 30% lead crystals, they come in all types of colors. Top of Page
What is the difference between 2D and 3D image?
2D and 3D refer to the actual dimensions in a computer's workspace. 2D is 'flat', using the X & Y (horizontal and vertical) axis', the image has only two dimensions and if turned to the side becomes a line. 3D adds the 'Z' dimension. This third dimension allows for rotation and depth.
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How long does it take to fulfill the engraving service?
It usually takes 3 to 4 business days, rush order will take just one day and a additional $20.00 will be applied.
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What is laser?
Laser is an acronym of Light Amplification by Stimulated Emission of Radiation. A laser is a cavity that has mirrors at the ends and is filled with lasable material such as crystal, glass, liquid, gas, or dye. These materials must have atoms, ions, or molecules capable of being excited to a metastable state by light, electric discharge, or other stimulus. The transition from this metastable state back to the normal ground state is accompanied by the emission of photons which form a coherent beam.Top of Page
Do you provide free shipping?
Yes, we do! we provide free ground shipping for the orders over $100, besides, you only pay a flat $10 for the orders under $100 even the weight for a 3" cube is 2 pounds, a 6" cube is 3 pounds, etc.. The crystals are heavy. We ship from 91745 California.
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Is CubeCrystal.com safe for online ordering?
Yes! This site is hosted by Yahoo! Store. All transactions made with us are handled through Yahoo! Stores with industry standard SSL encryption to provide our customers with a safe and secure means of handling their personal information. Beside, we are using McAfee for a daily safety test.
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What is the requirements for my picture?
The quality of your engraved crystal photo gift is totally dependent on the quality of the photo you send to us.
High quality photos for engraving share two important characteristics:
High Resolution: What does "High Resolution" mean? It means that the photo is created or scanned at a minimum of 300 dots per inch (DPI). High resolution files retain more detail and allow us to create a sharper image inside the crystal.
If you are scanning your photo using a photo scanner, the software that came with it will have a setting for High Resolution, or will allow you to select the DPI setting. While we can engrave lower resolution photos, they will not be as sharp as a higher resolution photo. Please do not ask us to engrave photos from the Internet since they are very low resolution and will result in very blurry engraved images.
Good Contrast: Contrast means that you can easily distinguish the objects in a photo from each other. It also means that there is a good distribution of light and dark elements in the photo. Overly dark or overly light photos will not result in a high quality engraved crystal. If, for example, you send us a photo taken at night and all you can see in the photo is Aunt Mary's eyes, her eyes will be what you see in the crystal. Conversely, overly bright or light photos will result in very bright and hard to distinguish engraving. Top of Page
Do you provide any discount price if I buy a cube and the light together?
Yes, we do. On each of the cube item page, you can choose either a mirror top light or a turntable light and save $2.00 Top of Page
Do you provide wholesale price for a reseller or volume discount for a large purchase?
Yes! Wholesale customer? please click here for detail information. Looking to make a large purchase and need a Volume Discount? Please contact us and ask for a quote today.
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