Support

Our goal is to provide high quality products and merchandise at a great price with outstanding customer service.

CubeCrystal.Com offers the following shipping methods:

Domestic Shipping:  (call if you want to use your own UPS/FedEx account)
Note: the $10 flat rate shipping& free shipping offers only apply to ground service.  

$10.00 flat rate for orders under $100.00	Takes 1-7 business days
Free Shipping for orders over $100.00	Takes 1-7 business days
Standard Ground to Canada	Takes 7-10 business days
UPS/FedEx 3 Day Select	Takes 3 business days
UPS/FedEx 2nd Day Air	Takes 2 business days
UPS/FedEx Next Day Air	Takes 1 business day

International Shipping:  (call if you want to use your UPS/FedEx account), you will not see these options during the online check out, all international orders need to be placed by phone, fax or email except Canadian customers.

Additional delays may occur if holds are imposed by customs for International Shipping. Sorry, we do not provide the international shipping method

Duties and Taxes for International Orders
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. Such fees will be collected upon delivery from the carriers of certain packages. These charges are the responsibility of the recipient as we only charge the transportation fees of such packages. You may check with your country's customs office to determine what these additional costs may be.  

Purchase Price.
Prices are listed in CubeCrystal.Com's web site and are subject to change without notice.

Sales and use Taxes.

CubeCrystal.Com sales and use taxes for sales made to residents of the State(s) of California, as well as to companies that has no Tax Exemptions or resale permit.

For details of our Return Policy, please click here.

For details of our Privacy Policy, please click here.

Helpful phone numbers:

Telephone: 626-330-2970

Fax: 626-330-7567

Company Address:

16659 Echo Hill Way

Hacienda Heights CA 91745-5618

Open Hour:

9:00 AM to 5:00 PM (PST)